What happens when the right part doesn’t exist?

Most projects are solved from a catalogue, and should be - proven products, known failure modes, parts on a shelf. But occasionally a brief describes something no manufacturer sells. Then the choice is honest: design it properly, or talk the client out of it. Nothing in between survives contact with an audience.

Designed as one system

Perth’s best-known example hangs over a dance floor: Magnet House’s kinetic ceiling - 54 floating triangles on 162 individually controlled hoists, carrying 240,000 pixels - designed by our team because the venue wanted a centrepiece nobody else had. Motors, rigging, control and the safety engineering were designed together, as one system, not assembled from hopeful parts.

Proven before it ships

Custom work earns its confidence in pre-commissioning: built, loaded and run at our Osborne Park facility until movement, light and control agree - before it ever sees the venue. At Stories at Yagan Square, the custom solutions behind three kilometres of LED were designed by our own team and proven exactly that way. The site day is for integration, not discovery.

The question that separates builders from assemblers

Ask who carries the engineering responsibility for the custom element - the drawings, the load calculations, the control logic, the commissioning evidence. If the answer is a supplier’s brochure, keep asking. Ours is documented.